Getting leads from 48% to 63% completion on a self-discovery tool
A re-engagement campaign that lifted lead-magnet completion by 15 points.
Problem
Leads were starting the SO Tool and going inactive before completing it, capping the volume available to every stage of the funnel after it.
Solution
Wrote short re-engagement copy and built the segmentation and trigger logic in ActiveCampaign: entries who went inactive after starting the tool were branched into a re-engagement send, then routed to completion or exited from the flow. QA tested end to end before launch.
Results
| Metric | Before | After | Change |
|---|---|---|---|
| SO Tool completion rate | 48% | 63% | +15 pts |
